Symphony at Centervill focuses only on residents with memory issues.
At Symphony at Centerville, an assisted living memory care community, there’s no confusion about what residents need. They need assistance with their dementia/Alzheimer’s disease and that’s exactly what they get, says Beth Horvath, director of sales and marketing.
And that’s important to understand, she says. “We are here to focus on those residents with memory care issues,” says Horvath.
While other facilities might be continuing care retirement communities or a combination of assisted living and memory care, at Symphony at Centerville its 64 apartments house only residents with dementia/Alzheimer’s disease.
“So we don’t have a nurse that walks down the hall working with independent living residents and then turns the corner and has to put on her memory care hat,” Horvath says. “The entire building is focused on memory care.”
Symphony at Centerville has an enclosed courtyard and secure door system so families don’t have to worry about their loved one wandering off the property, she says.
Another nice aspect of Symphony at Centerville is that there are no different levels of care, Horvath says. That means when a resident is admitted to Symphony at Centerville and needs assistance with certain activities of daily living (ADL’s), but not others, the monthly fee will not increase as the residents’ needs grow, she says.
“It’s an all inclusive one monthly fee,” says Horvath. “We don’t tack on charges for this, that, this, that. All their needs will be met.”
Another nice feature is the facility’s individual service plan called In the Moment program. Before residents ever move into Symphony at Centerville staff members get to know 25 things about them. “We develop a plan based on what they may have done in the past based on where their mind frame might be now,” says Horvath.
That way if a resident wakes up at 3 a.m. and insists that they have to catch the bus to work staff members don’t tell the resident that they no longer have a job, she says. “We say, ‘How about if I make you an egg sandwich and sit down and tell me about your job?’ And then it gets them on a different track.”
Symphony at Centerville is part of Milestone Retirement Communities, which has 88 communities across the U.S., says Horvath. Milestone Retirement was originally founded in 2008 to provide management services to senior living investors specializing in independent living, assisted living, memory care and specialty care.
Although other Milestone Retirement communities cater to the different needs of seniors, Symphony at Centerville is dedicated strictly to memory care. “Our staff—from executive director to nursing to housekeeping to dietary—they all deal with memory care residents so all of our residents are treated with dignity and respect,” says Horvath.